Q&A: Serving Our Customers

What is RSI’s definition of customer service? Customer service is the core of every business. It is going above and beyond to serve the customer. It means providing a quality product or service that satisfies the customer, keeps them coming back, and sets your business apart from others. Many companies claim to offer excellent customer

By |2020-05-05T14:09:01-04:00December 11th, 2014|Adhesive Articles, Support|

Q&A: Inside the RSI Lab

We sat down with our Technical Service Chemist, Gabby Leeds, to learn more about the lab at RS Industrial: 1. How does the RSI lab benefit customers? The lab is really used for three main functions: Quality Analysis, Product Recommendations, and R&D. With quality analysis, we are able to give peace of mind to the

By |2019-02-06T16:53:46-05:00October 21st, 2014|Adhesive Articles, Support|
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